Repair Parts USA Reviews
(Rated by 2 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
10
%OFF10
%OFF5
%OFFOverall Rating
4.0
Base on 2 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.5
- Shipping & Delivery4.0
- Customer Service4.0
- Price & Quality4.0
- Return Policy4.0
Recent Customer Reviews (2)
Michael French
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Bernadette Louineaux
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Payment Methods
Accepted Payment Options:
Prices for items on Repairpartsusa.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For Repair Parts USA credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Repair Parts USA Pros & Cons
Pros
1
High Quality Parts: RepairPartsUSA.com is known for providing high-quality parts, particularly for iPhone, iPad, and iPod repairs.
2
Lifetime Warranty: All parts come with a lifetime warranty against manufacturer defects.
3
Fast Shipping: Customers have reported fast delivery, with some noting that shipping can be a bit delayed but still reasonable.
4
Reasonable Prices: The company offers parts at very reasonable prices, making it a popular choice for repair shops and individuals.
5
Customer Support: While some issues have been reported, the company is generally praised for its customer support, with quick responses to order inquiries.
CONS
1
Customer Service Issues: Some customers have experienced poor customer service, including unresponsive voicemails and emails.
2
Shipping Delays: There have been reports of shipping delays, with some orders taking longer than expected to arrive.
3
Product Quality Issues: Some customers have received parts with defects, such as scratched screens or incorrect specifications (e.g., non-live edge screens).
4
Return Policy Concerns: There have been complaints about the return policy, with some customers feeling misled about the ability to return damaged parts.
Repair Parts USA Features and Benefits
Features
High-Quality Parts
RepairPartsUSA.com is known for providing high-quality parts, particularly for iPhone, iPad, and iPod repairs. Offers Grade A and Premium quality screens, with the Premium being the highest quality LCD available.
Testing and Inspection
All parts are hand-tested and inspected multiple times for quality assurance.
Lifetime Warranty
All parts come with a lifetime warranty against manufacturer defects, with no physical damage exceptions.
Return Policy
Allows returns within 1-2 business days.
Free Shipping
Offers free shipping on all orders over $30, with free same-day shipping on orders over $50, free 2-day FedEx/UPS shipping on orders over $250, and free express shipping on orders over $400.
Shipping Methods
Uses USPS and FedEx, with delivery times ranging from 2-3 days for standard shipping. Customers have reported fast delivery.
Customer Service
Provides customer service support for phone orders and inquiries, generally praised with quick responses to order inquiries.
Master Tech Support
Offers access to Master Tech support for repair-related questions and suggestions.
Competitive Pricing
Offers highly competitive pricing and reasonable prices, making it a popular choice for repair shops and individuals.
Volume Discounts
Provides discounts based on order volume, making it suitable for high-volume deliveries. Additional wholesale discounts available, up to 60% off.
Payment Methods
Accepts all major credit cards and PayPal, with secure transmission of personal data.
No Credit Card Storage
Does not store credit card information on their servers, ensuring secure transactions.
LCD Buyback
Offers a buyback program for cracked or broken LCDs, providing an additional revenue stream for customers.
Drop-Shipping
Supports drop-shipping to multiple locations, including manager-overridden access for franchises.
Direct Customer Service
Deals directly with retailers and repair shops to address specific pain points and provide specialized parts and accessories.
Customer-Centric Approach
Prioritizes customer needs, ensuring that every repair is hassle-free and of high quality.